What the Status Page Shows
On our Versapay Status Page, you’ll find:
Live system performance metrics — see whether APIs, dashboards, and services are operating normally
Active incidents & outages — view real-time reports and progress updates
Scheduled maintenance windows — planned downtime, upgrades or system work
Historical incident log — see past issues, root cause explanations, and resolution timelines
Why It’s Useful to You
Transparency & trust — you see exactly how the system is performing
Early warning — get notified before disruptions affect workflows
Better planning — avoid scheduling mission-critical tasks during downtime windows
How to Use It Best
Visit the Status Page regularly
Bookmark it in your browser or include it in your internal IT dashboards.Subscribe to alerts
Click “Subscribe” on the status page to receive email notifications when anything changes.Check before critical operations
Before running large batch processes, integrations, or month-end closings — verify that all systems are green.Use it in internal communications
When someone reports an issue, first check the status page to see if it’s a known incident before opening a support ticket.
What You’ll (and Won’t) Find There
Feature | Description |
Live service health | Real-time status of core services (APIs, Dashboard, etc.) |
Incident details | Current outages, what’s affected, and mitigation steps |
Maintenance schedule | Planned updates or downtime windows |
Status history / reliability | Archived incidents and performance metrics |
Notifications | Subscribe to status changes and updates |
⚠️ Note: The status page reflects system-level issues; it may not capture local problems like browser/network configuration or connection issues specific to your environment. If all systems are “green” but you’re experiencing trouble, please reach out to Support.
Best Practices & Tips
Educate your team: Make sure your finance, AR, or operations teams know the status page exists and how to interpret it.
Frequently Asked Questions
Question | Answer |
What types of notifications will I receive? | You’ll receive status changes, incident start/resolution updates, and maintenance alerts. |
How often is the status page updated? | Updates happen in real-time as conditions change and incidents evolve. |
Can I view past outages? | Yes — the status page maintains a log of past incidents and their resolutions. |
Will this page show localized downtime? | No. The status page reports system-wide or service-level incidents, not localized network or user-specific issues. |