How to Update the Email Address Associated with Your Versapay Account
Updating the email address linked to your Versapay account requires contacting the appropriate external party managing your account. Versapay Support cannot directly update email addresses for security reasons. Below are the steps and guidelines to follow:
General Email Update Process
Contact the Vendor or Supplier: If your account is managed by a vendor or supplier, reach out to them directly. Request that they update your contact email address in their system. - Vendors or suppliers are responsible for managing the contact details associated with your account. - After updating your email, they may need to send you an invitation to access the Versapay portal.
Security Considerations
For security reasons, Versapay Support does not have the authority to update email addresses on customer accounts. This ensures the integrity and confidentiality of your account information.
Summary
To update your email address in Versapay, you must contact the external party managing your account, such as your vendor/supplier. They will assist you in updating your contact details and ensuring you have access to the Versapay portal for invoice management. If you are unsure who manages your account, check your invoice or payment details for contact information.
Important: Versapay cannot override your Supplier/Vendor information and any updates to the account must be initiated by the company invoicing you.