Introduction & Context
When your vendor sets up Versapay for billing/invoicing, they will send you an invitation email to join the Versapay portal. Through that portal, you will be able to view and pay invoices, manage contact details, and more.
Additionally, some users may create an account directly via a payment page provided by the company they are paying, bypassing the need for an invitation email.
If you didn’t receive an invite, or if it doesn’t land in your inbox, see the “Troubleshooting” section below. Ensure that your email address has been added to the Versapay profile by the billing or accounts receivable (AR) team of the company you are paying. If you are directed to a specific payment page, you can create an account by entering your customer number and payment amount, then following the sign-up prompts.
Step 1: Check for the Invitation Email
Look for an email from Versapay or from your vendor containing a subject like “You’ve been invited to Versapay” or “Welcome to your Versapay portal.”
Check your spam/junk, promotions, or clutter folder, in case filters diverted it.
Confirm with your vendor that they sent it to the correct email address.
Typically, these emails come from a no-reply Versapay address.
💡 Tip: Ask your vendor to resend the invite if your email changed, or if you weren’t the primary contact listed in their system.
This email is sent automatically once the billing or AR team adds your email to the Versapay profile.
Step 2: Open the Invitation & Click the Activation Link
In the invitation email, click on the provided activation link.
That link will take you to a registration page where you’ll set up your Versapay account.
Step 3: Complete the Registration Form
On the registration page, you’ll be asked to provide the following:
Your name
Your password (and confirmation)
Security questions or other verification (if required)
Possibly additional details as required by the vendor or Versapay
Your business email address, which will become your username.
Once the form is complete, click “Submit” or “Activate Account” (or similarly worded button).
Step 4: Log Into Your New Versapay Account
After activation:
Go to the Versapay login page (e.g.
secure.versapay.com).Enter your registered email and password.
Optionally, you might be prompted to set security questions or additional authentication steps.
After signing in, you’ll land in your portal, where you can view invoices, make payments, etc.
Tips for a Smooth Setup
Tell your vendor who the primary contact is at your company so they use the correct email.
Use a strong, unique password and store it securely.
If possible, keep your mobile phone or email open in case Versapay sends a verification code or follow-up email.
Some payment agreements include autopay functionality, allowing payments to be processed automatically without logging in.
Log into the Versapay portal to monitor payment statuses or address issues like failed or expired cards. Email notifications will alert you to such issues.