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How do I reset my password?

The purpose of this article is to successfully walk through how to reset your password to access the system.

Updated over 8 months ago
  1. Click Forgot password? on the login page.

    Forgot password link on supplier-branded login page

    Forgot password link on supplier-branded login page


  2. Enter the email address registered to your Versapay account in the field provided and click Send Instructions. You’ll receive an email to set up a new password.

  3. Once received, click Reset my Password. You are redirected to the password reset page.

  4. Enter a new password. Take note of the guidelines for character length and special characters.

  5. Enter the new password again then click Reset Password to complete the password change. This logs you back into your Versapay account.

    Reset password page


Note: If there’s an issue with your new password (you’ve re-used a previous password, for example), you will be prompted to enter another password.

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