Access Issues as an Express User
If your account was set up as an Express User:
You will not have a login password. However, you can still view invoices and make one-time payments using the links provided in your invoice notification emails.
For full account management access, you will need to set a password by using the password reset link provided by Versapay. Once you click the link (valid for 20 minutes), you can set a new password. After this, you will be able to log in and manage the account.
Steps to Gain Full Account Access
Initiate a Password Reset:
Visit the Versapay login page and click the "Forgot Password" or "Reset Password" option.
Enter the email address associated with your Express account.
Follow the instructions sent to your email to create a secure password.
Set Security Questions:
Once you’ve created a password, you’ll be prompted to set up security questions.
Choose questions and answers that are secure but memorable to you.
Sign In with Your New Credentials:
Use your email address, new password, and security questions to log in to the Versapay portal.
This completes your transition to a full account, and you’ll no longer require authorization codes to access your account.
Benefits of Full Account Access
Streamlined Access: Sign in securely with just an email and password, without the need for frequent access code verifications.
Enhanced Account Management: Obtain full control over your Versapay portal, enabling better oversight of payments and linked accounts.
Improved Security: Protect your account with both a strong password and security questions.
Transitioning to a full account not only saves time but also offers a simplified and secure way to manage your transactions in Versapay.