When dealing with invoices in Versapay, it is essential to understand who to contact for specific concerns and how to find their contact details. Here’s a comprehensive guide:
Step 1: Identify the Responsible Party
For invoice-related support, such as signatures or general inquiries, you should contact the business entity that generated the invoice. For example:
If you are receiving invoices from a company using Versapay, you should reach out to that company directly to better understand your invoices and your account. Versapay functions purely as an intermediary for invoicing services and does not have control over the content or specific support of those invoices.
Step 2: Locate Contact Information
To get in touch with the responsible party:
Check the invoice you’ve received, as their contact details are often listed there.
Visit the official website of the entity, to find their preferred contact methods.
General Best Practices
Always ensure you are contacting the correct entity listed on the invoice.
Retain copies of your invoices to refer back to the contact details easily. By following these steps, you can efficiently address any invoicing concerns or acquire necessary information from the responsible party.